What we do
We help our customers deliver technology at speed that transforms the way their business operates, driving optimisation of end to end workflow across their business.
We do Advisory & Strategy
Advisory & Strategy
We understand the pressure you are under to deliver against your strategy, we bring an industry lens and a practical approach to building your execution plan. Understanding that the technology is a key lever we align your tech strategy with your business goals and deliver the processes needed to accelerate value delivery.
Technology Implementation
Looking for safe hands to land your technology in the business. With Quintica your implementation journey will be managed by a team of experts with strong product knowledge a proven implementation methodology and industry specific experience.
Beyond implementation we ensure that you are setup to drive ongoing value realisation and adoption long after the implementation phase is over.
Managed Services
We bring our platform experts to bear with 3 unique offerings designed to augment your team.
Q- Guided
Support focused to maintain BAU operations.
Q- Premium
Our team embedded in your operations to deliver against a focused roadmap and value stream.
Q- COEI
Move beyond tech deployment to innovation and collaborate with business on how to extract more ROI from their platform investments. Unlock transforming experiences across your business.
Reseller Services
Optimise contracting and ensure you get the most value from your investment. We provide you with practical advice to right size your software contracts and help you maintain compliance over your term.
Transforming Work
Our customers trust us to deliver on the promise of Digital Transformation, we help them become leading digital first companies that out perform their peers. Here what they have to say about working with us.
Q-Journey
How we get from vision to value
Q-Journey is our delivery framework that leverages over +22 years of expertise to help businesses achieve digital transformation.
Our approach integrates a robust service management foundation with a powerful execution engine, creating impact. We keep your people at the heart of any implementation journey and ensure that they are empowered to continue to drive change and value long after your implementation.
Q-Scan
Pinpoint areas for improvement in your processes, against best practice frameworks, technologies, people, and governance. With Q-Scan, you can optimise your operations, achieve greater efficiencies, achieve better return on investments and stay competitive.
Business Outcomes
46%
Companies use business processes primarily as a way of reducing costs
- Drive standardisation across your business
- Understand optimisation opportunities
Q-Portfolio
Ensure a solid service portfolio management experience by mapping your service offerings from any function. A well-structured Service Portfolio ensures alignment and efficient service delivery from the service provider to the customer.
Business Outcomes
- Standardised and simplified service catalogue
- Alignment and management of all services
- Detailed layout and scope of services and their priorities
- Optimised resource utilization
- Cost transparency
- Improved Quality of Service
- Data driven decision-making
Q-Design
Building a Solid Foundation for Your transformation journey and get your tech foundation right the first time with Q-Design.
Business Outcomes
- Discovery and requirements gathering
- Future state process design
- Solution design
- Delivering high-quality results
- Future state architecture design
Q-Build
Q-Build is the execution phase of your journey. Our highly certified delivery teams will ensure that we deliver service experiences that are built on best practice. Whether we extending the platform or delivering an existing platform application into your business our team will apply their expertise and experience to deliver results.
Business Outcomes
- The largest and most experienced ServiceNow capability across the UAE and Africa.
- 100% aligned to the ServiceNow Now Create delivery methodology.
- Leverage our Pre-built API spokes
Q-Quality
Make sure you deliver a high quality product to business.
Q-Quality is our end to end validation and testing framework that ensures a release ready product that is defect free and ready to drive value with a great service experience.
Business Outcomes
- Activate your Automated Testing strategy
- Deliver high quality experiences that are bug free
- Get a 70% ROI in 1 year on your improved testing capability
- Your test strategy delivered
Q-Value
Understand the value you are deriving from your technology investment. We take the guess work out of value realization and support you with qualified accurate metrics to substantiate your business transformation case.
Business Outcomes
- Defined success targets
- Success metrics
- Maximise your technology investment
- Drive CSI
OCM
More than 70% of all technology change initiatives fail due to lack of change management. (According to Gartners state of transformation reporting 2023) Quintica’s OCM offering helps you drive adoption and success with your technology change. We’ve taken the guess work out of change with our OCM blue print for success that addresses improved operations, culture, and overall success.
Business Outcomes
- Change enablement plan
- Communication Plan
- Training Plan
- Adoption strategy
- Change champion guide
- Dramatically improved adoption on go-live and product release
